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Please take a couple of minutes to find out if you’d fit into the great culture we create at Kraft Heinz

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First Question

You are working really hard to meet an important deadline today. Now you have encountered a significant problem, but you don’t know how to solve it and your boss is out of reach. 
What do you do?

You send an e-mail to your boss with the issue and inform him that you need his help before you can deliver. You will continue tommorow when you have his answer.

Whilst it can be good to explore perspectives of others, it’s not quite right for us. We act as owners and don’t wait for others to tell us what to do. If you experience a problem, we expect you to solve it with speed and don’t look for excuses why it can’t be done. Just find a way. This means you have to crack on through assignments while potentially lacking any relevant experience. Some people find this quite demanding and stressful.

Pull out all the stops to come up with alternatives, even if they have never been tried before. You will run the risk to fail.

That’s the approach that we like. We act as owners and you cannot wait for your boss or a colleague to solve your problems. Whilst you can explore multiple perspectives to see less obvious solutions with others, we want you to take full accountability for achieving your promises with great speed. While achieving your results we expect you to take calculated risks. You are allowed to make a mistake, but don’t make a mistake twice. For some this is quite demanding and even stressful.

Remain working on the other parts as much as you can in the time available.

Whilst it is good you keep on going, this is not our preferred way. We have to conquer the challenges we face and take ownership to solve it. Don’t postpone or look for excuses. Just find a way. This means you will face great responsibility for activities you have never encountered before. This can be quite demanding and stressful for some.

Second Question

You are working for almost one year in your current job. Last year has been crazily busy; you have continuously been pushed outside of your comfort zone, worked long hours and experienced severe pressure at times. As you receive constructive feedback throughout the year, you never learned as much as before. This morning your manager indicated that they are happy with your performance and want to recognize your performance. He asks you if you feel ready for promotion to a more senior and even more dynamic role next quarter. How do you respond?

You decide to go for it and start to decline new tasks for your current role to clear the way for new ones.

We like people who go for it. However, everyone has to earn their title every day. So we don’t accept people who sit back and cruise along. To be the best food company we need people who take full ownership, act with speed and continuously deliver results until the end. It requires you to continuously perform on top of your game and to invest a big part of your life to our company. This will be rewarded with lots of opportunities and a steady progression of your career.

Since you already feeling challenged, this seems to be the right role for you at the moment.

Whilst it can be good, it’s not quite right for us. We need people who run towards the fire, look for new, tough opportunities to crack and are willing to take the risk to improve. This can be demanding and requires you to continuously perform on top of your game and to invest a big part of your life to our company. It will be rewarded with lots of learning opportunities and ways to progress your career in a fast manner.

You decide to go for it whilst realizing it is going to be (even more) demanding. Since you still have to deliver next quarter in your current role, you are not sure if and how you will manage.

Great; that’s the approach we like. You will be rewarded if you demonstrate the right performance and attitude. That’s great on one hand, since you will be able to progress your career in a fast manner. Far faster than within probably any other company you know. On the other hand, it requires you to continuously perform on top of your game and to invest a big part of your life to our company.

Third Question

You face a big challenge. At the beginning of the year you received a stretching target, however you will never meet this goal simply by working harder. For the last two months you weren’t able to hit your numbers and the realization of this target currently seems somewhat unrealistic. What do you do?

Raise the issue you have with your manager. Explain that the current target seems unrealistic given the circumstances and propose to adjust the targets to a more realistic forecast.

Although at times the circumstances might seem to work against you, we never look for excuses or blame others. We always look for ways we can make it happen, even if we have never done it before. It might be tough, but you know you can turn this around. Whatever it takes. Only those who take complete ownership and decisions that are good for the company help us to become the best. This can be truly demanding to some, in terms of work load and achievements.

You raise your head, reset and start making a plan again. You explore what other factors might need to change to help you succeed, although this is completely outside your own area of expertise and responsibility.

Whilst it can be good, it’s not quite right for us. We need people who run towards the fire, look for new, tough opportunities to crack and are willing to take the risk to improve. This can be demanding and requires you to continuously perform on top of your game and to invest a big part of your life to our company. It will be rewarded with lots of learning opportunities and ways to progress your career in a fast manner.

You drop some of your activities to fully focus on your personal short term targets. However, this may have consequences on the long run.

Whilst it is good you think of alternative approaches to reach your target, this isn’t our preferred approach. We act as owners. Although this might be beneficial on the short term, we never do things that might harm our business on the mid- or long term. We take decisions that are good for the company. By setting the bar high for yourself and our business and taking accountability you can help by being the best food company. This can be truly demanding in terms of work load and achievements.

Fourth Question

You find out that there is a small amount of an ingredient identified within a batch of one of our products on the market, which is not stated on the packaging label. Consumers allergic to this ingredient could get an allergic reaction if they eat this product. However, the risk that this might happen is 0.1%. What do you do?

Regardless of the push back of others, you immediately recall and destroy all products without considering the costs associated with it.

Great, we have an unwavering commitment to quality. This means that all of our products must meet the highest quality standards. We do not want to run the risk that consumers get an allergic reaction due to incomplete information on the label, regardless of the level of costs associated with it. It also requires you to step up to others who might think differently and display a great deal of resistance on the short term. For some this is truly uncomfortable.

You decide to leave the products in the store since the risk that anything might happen is almost zero.

At Kraft Heinz we want to provide our consumers with products of the highest quality. We do not want to take the risk that consumers get an allergic reaction due to incomplete information on the label, regardless of the level of costs associated with it. So we immediately recall and destroy all products. This can be difficult for people who consider this as waste or who want to have more time to think through different options. Besides it requires you to step up to others who think differently and display resistance on the short term. For some this is quite challenging.

You make a business case of the associated costs of recalling and destroying all products versus the risk and costs if something would happen and decide afterwards.

We have an unwavering commitment to quality. At Kraft Heinz we do not want to run the risk that consumers get an allergic reaction due to incomplete information on the label, regardless of the level of costs or risks associated with it. We act with speed, so we immediately recall and destroy all products. This can be difficult for people who want to have more time to think through different options. Besides it requires people to step up to others who think differently and display a great deal of resistance on the short term. This can be quite challenging for some.

Fifth Question

You are a budget holder. You are required to continuously review your spend on this budget to make sure money will go to the parts of the organization that help thrive our business. 
Therefore you have established a policy that allows only certain people to have a mobile phone of Kraft Heinz. 
You know that not everyone will be happy with this decision since some of them have to give up their mobile phone. 
How do you implement and communicate this new policy?

You communicate directly to all affected employees that the policy will take effect from now on for everyone, regardless of remaining contract time.

Great. We value speed and simplicity. So we make no exceptions on our policy and are open and honest in our communication. We act on what we say even when it is not easy to do so. For some this can be quite challenging and even stressful. Especially when you will be challenged by powerful persons and faced with resistance. We expect you to speak out and hold on to your views.

You communicate directly to all affected employees that the policy will take effect from now on. You make an exception for those people whose contract is still running, since it does not create additional costs and people can benefit a little longer.

We value speed and simplicity so we make no exceptions on our policies. We are crisp and clear to everyone in our workplace and act on what we say. Even when it is not easy to do so. You might be challenged by powerful persons and faced with resistance, but we expect you to speak out and hold on to your views. Some people find this quite challenging.

You communicate individually what the new policy is about and see if an exception can be made, e.g. because of remaining contract time or transfer to a new part of the organization.

Although it might be beneficial and practical to the individual, we make no exceptions on our policies. We value simplicity and speed and want to be direct and clear to everyone in our workplace. We act on what we say. You might be challenged by powerful persons and faced with resistance, but we expect you to speak out and hold on to your views. Some people find this quite challenging and even stressful.

Sixth Question

It gets closer to the deadline of an important product launch and you notice that everyone's workload is increasing heavily. The people around you are finding the speed difficult. You have an idea which may advance the workflow which in turn will boost business success, and it won't take long to implement. 
How do you act?

Shortly discuss your idea with stakeholders before implementing it.

Great, we like people who find new ways, keep it simple and act with speed. By asking 'what if' we can challenge ourselves and others to be the best we can be. However, whilst it's great to jump in and give things a go by acting with speed, it's equally important that we take accountability for the actions we take and the outcomes. Also when it fails. You are allowed to make mistakes, but we want you to do it better next time.

Test your idea extensively rather than implement it without more evidence

We like learning as much as we can about our consumers and how to exceed their expectations. However, we believe it's better to jump in and act with speed then wait too long which could minimise the potential gains. We like people who are Innovative, conquer challenges and then learn quickly from their mistakes – people who find a way if it doesn't happen first time round. We act with speed and some people can find this uncomfortable if they prefer taking a more measured approach towards change.

See what you can do to support those around you rather than take a risk on something which may not work.

It's great to help those around you, however we also like people who look for better ways of doing things and act with speed rather than not trying. By being Innovative we can continue to exceed our consumers expectations and come closer towards our goal to be the best food company in the world. Those with a fear of failure or taking risks when there isn't a certain outcome of a win may find our fast culture challenging.

We are not for everyone, and we are not sure if

is best for you. Why don’t you have a look at our website

to learn more about us before applying?

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